Shipping & Taxes

Estimated home delivery times (from the date of dispatch)

• France : 1 to 2 business days
• European Union :
  • Main destinations: 1 to 2 business days
  • For remote destinations: 2 to 3 business days
• Switzerland : 1 to 2 business days for major destinations
• United Kingdom : 1 to 2 business days for major destinations

Items in stock

• Available items are shipped to France and Monaco within 2 business days (Monday – Friday) from order confirmation.
• Important note: Delivery times may be extended during sales or promotional periods.

Items available for pre-order

• Pre-ordered items are shipped as soon as they become available.
• Payment is taken at the time of pre-order, but shipping takes place later.

Disclaimer: Dimension Stores accepts no liability for delays related to customs clearance procedures, any circumstances beyond its control, or force majeure.

Delivery rates with DHL Express

France and Monaco

• Free delivery for orders over €250 .

• For orders below this amount, the delivery fee is €9.50 .

Other European countries

For the following destinations: Germany, Austria, Belgium, Denmark, Spain, Finland, Greece, Ireland, Italy, Luxembourg, Norway, Netherlands, Poland, Portugal, Sweden :

• The delivery fee is set at €29.50 .

Swiss

• The delivery fee is set at €39.50 .

United Kingdom

• The delivery fee is set at €29.50 .

Important information for countries of the European Union (excluding France and Monaco):

Any customs fees are not covered by Dimension Stores .
These costs remain the responsibility of the client.