Shipping & Taxes
Estimated home delivery times (from the shipping date)
- France: 1 to 2 business days
-
European Union:
- Main destinations: 1 to 2 business days
- Remote destinations: 2 to 3 business days
- Switzerland: 1 to 2 business days for main destinations
- United Kingdom: 1 to 2 business days for main destinations
In-stock items
- Available items are shipped within France and Monaco within 2 business days (Monday – Friday) from order confirmation.
- Important note: Lead times may be extended during sale or promotional periods.
Pre-order items
- Pre-ordered items are shipped as soon as they become available.
- Payment is debited at the time of pre-order, but shipping occurs later.
Disclaimer: Dimension Stores accepts no liability for delays related to customs clearance procedures, any circumstances beyond its control, or force majeure.
Delivery rates with Chronopost
France and Monaco
Free delivery to a relay point for orders over €200.
For orders below this amount, delivery costs to a relay point are €4.99.
Delivery rates with DHL Express
France and Monaco
Free delivery for orders over €500.
For orders below this amount, delivery costs are €15.99.
Other European countries
For the following destinations: Austria, Belgium, Denmark, Finland, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden:
Delivery costs are set at €29.50.
Switzerland
Delivery costs are set at €39.50.
United Kingdom
Delivery costs are set at €29.50.
Important information for European Union countries (excluding France and Monaco):
Any customs fees are not covered by Dimension Stores.
These fees remain the responsibility of the customer.